Here are the products I’ve used over the past year as we transitioned to 100% WFH. This is my first post using Amazon Associates program, so to make sure this is as clear as possible…As an Amazon Associate I earn from qualifying purchases. The Basics Standing Desk, Footpad, Laptop Stand, Keyboard, Mouse Standing Desk – […]
Tag: Featured
The Customer Voice Chain of Custody Panel
It has been some time since I participated in a speaking engagement (Adobe Summit, 2014?!?), but this past week I was invited to join CX leaders from Cisco & Wild Alaskan to speak about the Voice of Customer Chain of Custody. I know it’s hard to carve out time during the day, so I decided […]
What I’ve Learned After 20+ Years of Interviewing
I’ve been toying with the idea of a series of posts (which is what “Giving Good” refers to) dedicated to navigating the process of interviewing and securing a new job. Two main reasons why I’m doing this now, 1) COVID-19 has wiped out decades of job growth and some people need more guidance than others, […]
What a year…
Just about a year ago I got laid off from MediaMath. I received a 9AM meeting on my calendar as I was getting off the BART at 2nd Street around 8:50AM. I know what’s about to happen here. I dialed into the Zoom and saw one of my favorite leaders not shining as brightly as […]